Is Telnet or SSH access available?

Telnet access isn't available due to the insecurity of the protocol, but Secure Shell (SSH) access can be made available. Please submit a support ticket letting us know why you desire access, and we can get it set up for you.

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What are the FTP details for my site?

To access your site by FTP, use ftp.yourdomain.com as the FTP hostname. The user details you need...

What version of PHP and MySQL do you run?

We currently have several versions of PHP available, using the cPanel "MultiPHP" functionality,...

How can I upload files to my web site?

You can upload files in a number of ways. The simplest way is to use the File Manager built into...

How can I log into cPanel or WHM?

You can access cPanel using the Login to cPanel option in the My Services section of the member...

Help! I've forgotten my cPanel password!

If you've forgotten your cPanel password, you can view it in the My Services section of the...